IN-SOURCE your tech support
Everyone knows about outsourcing. And not everyone likes it. We do it differently. We call it IN-SOURCING. Bring on board a team of techs to instantly expand your capabilities. A team that you don't have to recruit or manage, that scales as you grow, and who are committed to building your brand and your business. Don't outsource - IN-SOURCE.
Quality. Built-in.
Great technical and client support needs great process. Not a widget-factory. A proven engine. To reliably deliver service in a consistent style. We've been ISO-9001 accredited since 2010. You and your clients can enjoy the benefits of process-compliant service 'out of the box' without the money and time cost of doing it yourself.
Increase sales, reduce costs
Our services mean you can ensure that your tech support function is not an overhead, and that you can grow your business knowing you only pay for what you use. And our clients use the great feedback we build for them to win new business and keep happy customers renewing their contracts. What's not to love?
building your business has never been so easy
It can be a struggle to choose whether to invest in business development, service delivery or client service.
They're all necessary, and they all feed on each other. So how to choose between them?
Now you can use our in-sourced technical support and focus your precious resource on other areas.
Dilemma banished. Cake » have » eat.
NEWS
Are You Open For Business 24x365 ?
Phoenix47 is an ITC services company that support channel partners and vendors providing white labelled resources and services. With a large network of consultants we have a unique approach, sharing our vast industry knowledge and expertise that drive operational efficiency of software applications and IT infrastructure. Areas of speciality are Cloud Strategy, IT Security, Datacentres, Applications and Networks
Customers need help when they need help. Not only when you're open.
It's increasingly an always-on world. Flexible working structures and locations, multiple time-zones. Problems need solving when it suits the user, not when it suits you.
Our proven process mean you can be open 24x365 very cost-effectively and without costly overheads. And your own staff will love you for not having to be on-call, woken at 3am or interrupted when they're working on something else. Like sleeping, so they can deliver their best for you tomorrow.
